Common Questions
Answers to what we're asked most.
Cost depends mainly on the tree's size, condition, and how close it is to a house, fence, or power line. In East Texas a small tree under 30 feet typically runs $300–$700, a medium tree of 30–60 feet $700–$1,500, and a large tree over 60 feet $1,500–$3,500. Storm and emergency removals are priced on-site once we've assessed the hazard. Ranges are typical for East Texas based on published industry cost guides; your written estimate reflects your specific tree and site. Every job gets a free written estimate before any work starts.
It depends on your policy and what happened. Insurance is more likely to pay when a tree has fallen and damaged a covered structure — the roof, a fence, a shed — and less likely to cover removing a tree that's dead, leaning, or beetle-killed but hasn't hit anything yet. Check with your provider directly. We're happy to photograph the tree, document its condition, and write up what we found if that helps your claim, and after a spring storm we do it often.
No. Jacksonville's Code of Ordinances has no tree-preservation or tree-removal permit requirement for private property, and Cherokee County has no county tree rules. A few rules still apply near the street: trees and limbs overhanging any public place must be kept at least 12 feet up or the city can trim them and bill you (§ 9-13 and § 9-14), and in the sight triangle at an intersection plants are limited to 4 feet and branches must clear 8 feet above the gutter line (§ 19-269 and § 19-270). Bullard has no permit either; for other towns, call the city office. See our Jacksonville tree permit guide for the details.
Most single-tree removals take a few hours to a full day. An open-yard pine that can be felled in one piece is on the short end. A big red oak over the house that has to be climbed, rigged, and lowered in sections is on the long end, and a large removal with stump grinding can run into a second morning. Storm work depends on what the tree is resting on. We'll give you a realistic time estimate during the on-site visit so you can plan around it.
Severe-storm season here is spring, roughly March through May, with a secondary run in the fall, and an ice storm comes through every few winters. Tall pines on wet ground and ice-loaded hardwood limbs are the usual failures. After a storm, stay away from any downed tree and from any line it might be touching — a tree on a power line is a serious hazard. Take photos for insurance if it's safe, then call us. Storm and hazard calls go ahead of routine scheduling.
Leaving it is cheaper today; grinding it is usually cheaper over time. A stump in a mowing line is a blade hazard, a tripping risk, and a home for termites and carpenter ants, and a pine stump can take years to rot. Grinding takes it below grade so you can seed or sod over it. A single stump runs $100–$400 by diameter, each additional stump $50–$150, and chasing surface roots or grinding deep adds $75–$200. Ranges are typical for East Texas based on published industry cost guides; your written estimate reflects your specific tree and site.
Yes. Whitehouse and Flint sit on the Smith County side of our service area, roughly 17 to 18 miles north of Jacksonville, and we work them along with Bullard, Troup, and Arp. Our service area covers all of Cherokee County and the neighboring stretches of Smith, Anderson, and Henderson counties: Cherokee County from Mount Selman down to Alto and Wells, the Smith County side toward Whitehouse, the Anderson County side toward Frankston and Palestine, and the Henderson County edge at Berryville and Chandler. Not sure if you're inside it? Call and we'll tell you straight.
We haul it. Trunk sections, limbs, brush, and chips leave with the crew the same day unless you'd like to keep the firewood. Jacksonville's brush pickup only takes trimmings and trees 8 inches or less in diameter, cut to 3 feet and tied in bundles (§ 9-1); larger loads go through the city's opt-in bulky/brush service or a paid special pickup — $35 for a tree-and-vegetation load, up to 10 cubic yards a week, stacked at the curb away from poles, meters, and lines (§ 9-39). Burning is only allowed on lots of 2 acres or more under § 7-126, so for most yards, haul-off is the answer.
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